Motivation of employees during the war period as a component of professional pharmaceutical ethics: analysis and ways to improve it

Authors

DOI:

https://doi.org/10.24959/sphhcj.25.350

Keywords:

war period; emotional burnout; motivation; staff turnover; professional ethics; stress; personnel management; pharmacy specialists

Abstract

Aim. To analyze the motivational factors affecting productivity of pharmacists during the war period in Ukraine, with an emphasis on socio-demographic characteristics, stress levels, changes in workplace safety measures, specificity of the professional activity, and off-duty engagement. Particular attention is paid to the impact of the professional burnout and the development of effective strategies for improving motivation, reducing the staff turnover, and increasing the labor productivity in times of crisis.

Materials and methods. A questionnaire survey, system analysis, and graphical presentation of results were applied. The questionnaire consisted of a general part and a specialized part (motivational aspects based on A. Maslow’s hierarchy of needs, including physiological, safety, social needs, and self-actualization).

Results. According to the survey, more than a quarter of pharmacists (27.4 %) experience a daily stress negatively affecting their motivation and work efficiency. Approximately half of the respondents (47.3 %) noticed changes in safety measures after the introduction of martial law, which, although improving the level of security, also increased the workload for employees. The importance of extracurricular activities to maintain the emotional stability was recognized by 67.9 % of respondents; among the most common activities were meetings with family and friends, reading books, and outdoor recreation. Important motivational factors include the opportunity to help others, professional development, and financial stability. 78.9 % of respondents emphasized the importance of increasing financial compensation, but 50.2 % considered regular breaks to be important for improving motivation. 33.8 % of respondents supported the introduction of psychological support programs, being necessary to reduce stress and burnout among employees.

Conclusions. Adapting motivational approaches to martial law is essential for reducing stress levels, minimizing burnout, and improving the work efficiency of pharmacists. The implementation of psychological support programs and the formation of favorable conditions for the personal development are especially important in crisis settings.

References

  1. Viina u tsyfrakh: yak za ostannii rik zminylysia Ukraina ta ukraintsi. (2024). BBC News Ukraina. https://www.bbc.com/ukrainian/articles/cv28871qdv8o
  2. Borysiuk, O. M., & Kliuka, A. I. (2022). Motyvatsiia personalu yak faktor pidvyshchennia efektyvnosti systemy upravlinnia v umovakh viiny. Naukovyi visnyk Lvivskoho derzhavnoho universytetu vnutrishnikh sprav. Seriia: Psykholohichna, (1), 10–16. http://doi.org/10.32782/2311-8458/2022-1-2
  3. Filippov, V. Yu., Dyrda, A. O., & Khiniev, I. I. (2022). Adaptatsiia systemy motyvatsii pratsi personalu na innovatsiinykh pidpryiemstvakh staloho rozvytku pid chas voiennoho stanu v Ukraini. International scientific journal “Grail of Science”, (16), 72–79. http://doi.org/10.36074/grail-of-science.17.06.2022.011
  4. Hradus ukrainskoho suspilstva pid chas viiny, deviata khvylia. (2023). Gradus Research. https://gradus.app/uk/open-reports/wartime-survey-ukrainian-society-ninth-wave/
  5. Hradus ukrainskoho suspilstva pid chas viiny, odynadtsiata khvylia. (2024). Gradus Research. https://gradus.app/uk/open-reports/wartime-survey-ukrainian-society-eleventh-wave/
  6. Pestun, I. V., & Mnushko, Z. M. (2023). Rol ta osoblyvosti emotsiinoho intelektu farmatsevtychnykh pratsivnykiv. Sotsialna farmatsiia v okhoroni zdorovia, 9(1), 50–51. http://doi.org/ 10.24959/sphhcj.23.277
  7. Kogut, I. V. (2022). Analiz faktoriv motyvacii, yaki vplyvayut’ na komandy v innovatsiynykh proyektakh pid chas kryzy ta viyny. Ekonomika ta suspilstvo, (40). https://doi.org/10.32782/2524-0072/2022-40-16
  8. Borysenko, N. (2023). Stiika motyvatsiia do zdiisnennia farmatsevtychnoi diialnosti yak komponent profesiinoi hnuchkosti maibutnikh farmatsevtiv. Scientific Collection “InterConf”, (148), 382–388. https://archive.interconf.center/index.php/conference-proceeding/article/view/2848
  9. Bondareva, I. V., Malyi, V. V., Rohulya, O. Yu., Babicheva, H. S., Malinina, N. H., & Chegrynets, A. A. (2024). Doslidzhenya riven’ profesiynogo vyhorannya u farmatsevtiv. Sotsial’na farmatsiya v okhoroni zdorov’ya, 10(1), 37–42. https://doi.org/10.24959/sphhcj.24.327
  10. Krutskikh, T. V., Malyi, V. V., Chegrynets, A. A., Rohulya, O. Yu., Bondareva, I. V., & Malinina, N. H. (2024). Obgruntuvannya dotsil’nosti zaprovadzhennya stres-menedzhmentu v aptechnykh zakladakh. Sotsial’na farmatsiya v okhoroni zdorov’ya, 10(1), 29–36. https://doi.org/10.24959/sphhcj.24.318
  11. Zarychkova, M. V., & Mishyna, I. Yu. (2023). Doslidzhenya suchasnykh funktsional’nykh obovyazkiv farmatsevtichnykh pratsivnykiv ta nabuttya nymy navychok, adaptovanykh do umov syohodennya. Sotsial’na farmatsiya v okhoroni zdorov’ya, 9(1), 23–29. https://doi.org/10.24959/sphhcj.23.308
  12. Zarychkova, M. V., Koval’, N. O., & Ilyina, V. Yu. (2023). Osoblyvosti formuvannya sotsial’nogo paketu dlya fakhivtsiv farmatsiyi v aptechnykh zakladakh. Sotsial’na farmatsiya v okhoroni zdorov’ya, 9(2), 46–55. https://doi.org/10.24959/sphhcj.23.287
  13. Kobets, M. M., Hrytsenko, V. I., & Korzun, I. V. (2021). Vyvchennya suchasnoho stavlennya fakhivtsiv do systemy motyvacii personalu v apteci. Visnyk farmatsiyi, 2(102), 92–95. https://doi.org/10.24959/nphj.21.70
  14. Mykolaichuk, I., Shpakovych, A., & Shabatyn, V. (2023). Adaptatsiia metodiv motyvatsii personalu vitchyznianykh pidpryiemstv u voiennyi ta pisliavoiennyi period. U Naukovi trendy postindustrialnoho suspilstva (s. 43–45). Yevropeiska naukova platforma. https://archive.mcnd.org.ua/index.php/conference-proceeding/article/view/482
  15. Top-10 aptechnykh merezh za tovaroobihom ta inshi pidsumky farmrynku – 2023. https://rau.ua/novyni/top-10-aptechnih-merezh-2023/

Downloads

Published

2025-05-26

How to Cite

Dub, A. I., Stechyshyn, . I. P., Demchuk , M. B., Pokotylo, O. O., & Shtogun, A. R. (2025). Motivation of employees during the war period as a component of professional pharmaceutical ethics: analysis and ways to improve it. Social Pharmacy in Health Care, 11(1), 39–48. https://doi.org/10.24959/sphhcj.25.350

Issue

Vol. 11 No. 1 (2025)

Section

Health organization

License

Copyright (c) 2025 National University of Pharmacy

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.