Global experience in the application of digital technologies in the process of providing pharmaceutical care (research fragment)




Digitization of healthcare and pharmaceutical care has a significant impact on the development and functioning of these industries. Virtual tools provide significant benefits by improving access to medicines, as well as real-time diagnosis and treatment.

Aim. To analyze and generalize literature sources on the use of digital technologies in the process of providing pharmaceutical care and determine further prospects for application.

Materials and methods. The search for information sources in foreign databases WoS, Scopus, PubMed was conducted mainly over the past five years; theoretical (analysis and synthesis of scientific literature and normative sources, generalization, classification, analytical, comparative and logical) and empirical (description, comparison) methods were used.

Results. The features of digital transformation in the process of providing pharmaceutical care are considered taking into account the processes of digitalization and healthcare in general. It is noted that digitization, which previously seemed desirable, but not mandatory, has become an absolute necessity. The main priorities and trends in the processes of modern transformation of pharmaceutical care are determined, which make it possible to form and master current innovations and develop the ability to work in a patient-centered paradigm.

Conclusions. Time requires the expansion of pharmaceutical services through digital technologies, some of them have already become widespread (e-prescriptions, mobile applications, digital dosing technologies), and it significantly improves pharmaceutical care due to a personalized approach to the patient, wider interaction between doctors and patients, the possibility of using information for effective analysis and decision-making, transformation of business processes for rapid response in real time. Digital interventions by pharmacists have a positive impact on health in general. There is limited evidence on the cost-effectiveness of digital interventions, which has led to hesitancy in applying this approach, and it requires further study.


Author Biographies

O. M. Ievtushenko, National University of Pharmacy

Doctor of Pharmacy (Dr. habil.), professor of the Department of Pharmaceutical Marketing and Management, National University of Pharmacy

A. M. Grynenko, National University of Pharmacy

Рostgraduate student of the Department of Pharmaceutical Management and Marketing, National University of Pharmacy


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