Analysis of the level of awareness and attitude of pharmacy assistants to the continuous professional development in Ukraine

Authors

  • V. Yu. Kuznietsova Institute for Advanced Training of Pharmacy Specialists, National University of Pharmacy of the Ministry of Health of Ukraine, Ukraine http://orcid.org/0000-0003-2899-7933
  • M. V. Zarichkova Інститут підвищення кваліфікації спеціалістів фармації Національного фармацевтичного університету Міністерства охорони здоров’я України, Ukraine https://orcid.org/0000-0001-7980-5669
  • I. Yu. Mishyna Institute for Advanced Training of Pharmacy Specialists, National University of Pharmacy of the Ministry of Health of Ukraine, Ukraine https://orcid.org/0009-0007-3014-4506
  • O. M. Dolzhnikova Institute for Advanced Training of Pharmacy Specialists, National University of Pharmacy of the Ministry of Health of Ukraine, Ukraine https://orcid.org/0000-0003-0961-0158
  • V. Yu. Adonkina Institute for Advanced Training of Pharmacy Specialists, National University of Pharmacy of the Ministry of Health of Ukraine, Ukraine https://orcid.org/0000-0001-5803-1131

DOI:

https://doi.org/10.24959/sphhcj.25.371

Keywords:

pharmacy; pharmacy institution; pharmacy assistants; medicines; professional competencies; continuous professional development activities; continuous professional development system; healthcare industry, pharmaceutical sector of the healthcare of Ukraine

Abstract

Continuing professional development (CPD) is an important tool for maintaining and improving the competencies of healthcare professionals. However, the level of awareness, motivation, and participation of pharmacy assistants in CPD activities remains insufficiently studied.

Aim. To analyze the level of awareness and attitude of pharmacy assistants to the modern CPD system in Ukraine, assess their motivation and involvement in CPD activities with an emphasis on existing challenges in building their own professional portfolioі, find out the sources of information and formats of CPD activities used by pharmacy assistants.

Materials and methods. The study used the literature review, desk analysis, and a sociological survey using the questionnaire method. The data were collected at the Institute for Advanced Training of Pharmacy Specialists (IAPTS) of the National University of Pharmacy (NPhU) among participants of advanced training courses during 2025. The data obtained were processed using descriptive statistics methods. The data were processed using Excel 2021 (Microsoft Corporation, USA).

Results and discussion. The study involved 300 pharmacy assistants representing different types of pharmacy institutions and regions of Ukraine. Analysis of the responses revealed varying levels of awareness among pharmacy assistants regarding the concept of CPD: 43 % of survey participants had a good understanding of CPD, 32 % had a general idea, and 25 % were completely unfamiliar with it. Only 28 % maintained a portfolio systematically, and 33% of pharmacy assistants were aware of the requirements for the mandatory annual CPD credit points. Among the respondents, 25 % understood the mechanism of CPD point accrual, indicating insufficient awareness and creating a significant barrier to active participation in such events. The main barriers were lack of time (46 %), financial difficulties (22 %), and lack of information support. The majority of respondents (74 %) were willing to self-finance their training, preferring online (48 %) and hybrid (28 %) formats.

Conclusions. The study results highlight the need for a comprehensive approach to CPD awareness, the implementation of digital learning tools, and the creation of conditions for the effective involvement of pharmacy assistants in CPD activities, especially in conditions of high workload and martial law.

References

Hijazeen, R. A., Hammad, A. A., Khzouz, J. N., Hammad, E. A., & Sweis, A. R. (2023). A qualitative focus on community pharmacists’ attitudes and barriers toward continuing professional development: Implications for professional practice. Pharmacy Practice, 21(3), 2848. https://doi.org/10.18549/PharmPract.2023.3.2848

Estevez, M. M., Murry, L. T., Turner, S., & Armitstead, J. A. (2024). Pharmacist perceptions of continuing professional development and goal development in a community health-system. Currents in Pharmacy Teaching and Learning, 16(12), 102166. https://doi.org/10.1016/j.cptl.2024.102166

Murry, L. T., Asokan, A., Baumgart, G., Bosworth, J., Capobianco, L., Chapman, L., Estevez, M. M., Hughes, P. J., Knutson, A., LaNou, E., Lehman, N., Lawson, B., Malhotra, J., Matson, A., Sogol, E. M., Yoon, D., Engle, J. P., & Travlos, D. V. (2023). Principles for continuing professional development (CPD) programs: A statement by the ACPE CPD Advisory Committee. American Journal of Pharmaceutical Education, 87(11), 100578. https://doi.org/10.1016/j.ajpe.2023.100578

FIP Statement of policy on continuing professional development. (2022). International Pharmaceutical Federation. https://www.fip.org/file/5241

Postanova Kabinetu Ministriv Ukrainy «Polozhennia pro systemu bezperervnoho profesiinoho rozvytku pratsivnykiv sfery okhorony zdorovia» № 725 (2021, Lypen 14). https://zakon.rada.gov.ua/laws/show/725-2021-%D0%BF#Text

Nakaz Ministerstva okhorony zdorovia Ukrainy «Pro zatverdzhennia Poriadku funktsionuvannia elektronnoi systemy zabezpechennia bezperervnoho profesiinoho rozvytku pratsivnykiv sfery okhorony zdorovia» № 281 (2024, Liutyi 20). https://zakon.rada.gov.ua/laws/show/z0368-24#Text

Nakaz Ministerstva okhorony zdorovia Ukrainy «Pro zatverdzhennia Poriadku provedennia atestatsii pratsivnykiv sfery okhorony zdorovia ta vnesennia zmin do deiakykh nakaziv MOZ Ukrainy» № 650 (2025, Kviten 16). https://www.vnmu.edu.ua/downloads/other/nakaz_MOZ_650_16-04-2025.pdf

Koehler, T., Velthuis, F., Helmich, E., Westerman, M., & Jaarsma, D. (2022). Implementing the pharmacy technician role in existing pharmacy settings: Stakeholders’ views of barriers and facilitators. Research in Social Administrative Pharmacy, 18(10), 3814–3820. https://doi.org/10.1016/j.sapharm.2022.04.005

Galani, T. J., & Galani, V. J. (2025). Unlocking the potential of pharmacy technicians: Addressing barriers to full scope utilization in Canadian health care. Canadian Pharmacists Journal. https://doi.org/10.1177/17151635251381349

Gadd, S., Lopez, C. E., Nelson, C. A., Le, T. Q., Valle-Oseguera, C. S., Cox, N., Buu, J., & Turner, K. (2022). Identifying key roles of the pharmacy technician in primary care settings. American Journal of Health-System Pharmacy, 79(6), 460–466. https://doi.org/10.1093/ajhp/zxab391

Schultz, J. M., Jeter, C. K., Martin, N. M., Mundy, T. K., Reichard, J. S., & Van Cura, J. D. (2016). ASHP statement on the roles of pharmacy technicians. American Journal of Health-System Pharmacy, 73(12), 928–930.

Kotvitska, A. A., Ohar, S. V., & Shulga, L. I. (2022). Pharmaceutical education in Ukraine: the analytical review of curricula for training of the pharmaceutical personnel in the XX-th century. Social Pharmacy in Health Care, 8(1), 3–10. https://doi.org/10.24959/sphhcj.22.242

Ozucelik, Y., Collins, J. C., & Pace, J. (2025). Identifying the educational needs of pharmacists engaging in professional development: A global systematic review. Journal of the American Pharmacists Association, 65(5), 102418. https://doi.org/10.1016/j.japh.2025.102418

Summerlin, J., Duvall, L., Hopton, S., Vasko, A., Graham, A., & Mehta, B. H. (2024). Pharmacy technician development: Insight into training, preparedness, and career-path perceptions. Journal of the American Pharmacists Association, 64(1), 120–125. https://doi.org/10.1016/j.japh.2023.09.006

Tamiru, H., Huluka, S. A., Negash, B., Hailu, K., & Mekonen, Z. T. (2023). National continuing professional development (CPD) training needs of pharmacists in Ethiopia. Human Resources for Health, 21, 87. https://doi.org/10.1186/s12960-023-00873-x

LaNou, E., Lawson, B., Steverson, C., & Hanniford, K. (2025). Continuing professional development self-reporting by board-certified pharmacists. Journal of the American Pharmacists Association, 65(5), 102527. https://doi.org/10.1016/j.japh.2025.102527

Vázquez-Calatayud, M., Errasti-Ibarrondo, B., & Choperena, A. (2021). Nurses’ continuing professional development: A systematic literature review. Nurse Education in Practice, 50, 102963. https://doi.org/10.1016/j.nepr.2020.102963

Zarembski, D. G., & Rouse, M. J. (2019). Continuing professional development for clinical pharmacists. In Z.-U.-D. Babar (Ed.), Encyclopedia of Pharmacy Practice and Clinical Pharmacy (pp. 66–78). Elsevier.

Lafrance, J., & Brunet-Pagé, É. (2025). Initial and continuing education needs for the professional development of midwifery preceptors. Midwifery, 146, 104406. https://doi.org/10.1016/j.midw.2025.104406

Obłój, K., & Voronovska, R. (2024). How business pivots during war: Lessons from Ukrainian companies’ responses to crisis. Business Horizons, 67(1), 93–105. https://doi.org/10.1016/j.bushor.2023.09.001

Yashchenko, M., Lebid, Y., Zaremba, A., Bolman, S., Hoi, I., & Bystrov, R. (2023). Continuity of operations over repeated crises: Case study of the biggest Ukrainian CRO. Contemporary Clinical Trials Communications, 31, 101047. https://doi.org/10.1016/j.conctc.2022.101047

Lisna, A. G., Posylkina, O. V., Litvinova, O. V., & Bratishko, Y. S. (2022). The study of modern trends in the development of digital logistics in the pharmaceutical industry. Social Pharmacy in Health Care, 8(1), 34–50. https://doi.org/10.24959/sphhcj.22.244

Murry, L. T., Whittington, B., & Travlos, D. V. (2024). Continuing professional development activities provided by continuing pharmacy education providers. American Journal of Pharmaceutical Education, 88(4), 100685. https://doi.org/10.1016/j.ajpe.2024.100685

Murry, L. T., Kiersma, M. E., Janis, S., Catledge, K., Travlos, D. V., & Engle, J. P. (2025). Trends and considerations for interprofessional continuing education activities for pharmacists and pharmacy technicians. Journal of the American College of Clinical Pharmacy, 8(5), 398–405. https://doi.org/10.1002/jac5.70010

Published

2026-02-05

How to Cite

Kuznietsova, V. Y. ., Zarichkova, M. V. ., Mishyna, I. Y. ., Dolzhnikova, O. M. ., & Adonkina, V. Y. . (2026). Analysis of the level of awareness and attitude of pharmacy assistants to the continuous professional development in Ukraine. Social Pharmacy in Health Care, 11(4), 25–36. https://doi.org/10.24959/sphhcj.25.371

Issue

Section

Health organization