The study of the pharmacists’ competence in providing the additional services to the population
Keywords:pharmacy, additional service, measurement of blood pressure
Aim. To study the competence of pharmacists when measuring blood pressure to visitors of pharmacies and substantiate the necessity for standardization of the additional service to improve the quality of service.
Materials and methods. The analysis of domestic regulatory legal acts, sociological research, generalizations were used.
Results. Regulatory and legal acts regarding prevention and treatment of arterial hypertension in Ukraine provides for the participation of pharmacy professionals for promotion of health knowledge among the population and identifying persons with high blood pressure. The standards of Good Pharmacy Practice specify the pharmacist’s duty to provide services in screening of patients with high-risk diseases. The questionnaire of retail pharmacists, who provide, if necessary, the additional services to consumers, has been carried out. The procedure of preparing visitors of pharmacies to blood pressure measurement and the final stage of explanation of the results and giving recommendations have been studied. The violations of the method of blood pressure measuring and the lack of knowledge of the pharmacy specialists concerning the classification of arterial hypertension by the level of blood pressure have been identified. The reasonability of placing information of the educational nature regarding measurement of blood pressure and interpretation of the results on the websites of pharmacy networks with mandatory references to official and evidence literary sources has been proven.
Conclusions. The results of the survey of pharmacies regarding measurement of blood pressure for visitors have shown the lack of awareness concerning rendering the additional services in practice and explanation of the results. The necessity of standardization of the specified additional service for providing the proper level of service of the population has been determined.
Nemchenko, A. S., Panfilova, H. L., Propisnova V. V. (2009). Klinichna farmatsiia, 1, 31–36.
Zakon Ukrainy vid 19.11.1992 No. 2801-XII “Osnovy zakonodavstva Ukrainy pro okhoronu zdorovia”. Retrieved from: http://zakon0.rada.gov.ua/laws/show/2801-12/page.
Dekada profilaktyky arterialnoi hipertenzii [Internet]. Retrieved from: http://wb.moz.gov.ua/news.html?action=view&id=637.
Bushuieva, I. (2014). Sophus, 5. Retrieved from: http://sophus.at.ua/publ/2014_05_22_23_kampodilsk/sekcija_5_2014_05_22_23/marketingovi_doslidzhennja_stanu_servisu_aptechnikh_ustanov/63-1-0-989.
Yarko, N. B., Minenko, P.-I. P. (2012). Farmatsevtychnyш chasopys, 3, 105–107.
Ukaz Prezydenta Ukrainy vid 04.02.1999 No. 117/99 “Pro Prohramu profilaktyky i likuvannia hipertenzii v Ukraini”. Retrieved from: http://zakon2.rada.gov.ua/laws/show/117/99?test=XX7MfyrCSgkye2sIZiksBjc7HI4AMs80msh8Ie6.
Kontseptsiia Derzhavnoi prohramy profilaktyky i likuvannia arterialnoi hipertenzii v Ukraini na 2011-2020 roky [Internet]. Retrieved from: http://www.mif-ua.com/archive/article/17146.
Nalezhna aptechna praktyka: Standarty yakosti aptechnykh posluh (Spilna nastanova MFF/VOOZ z NAP) [Internet]. Retrieved from: http://zakon2.rada.gov.ua/laws/show/897_009.
Martyshyn, O. O. (2017). Ukrainskyi medychnyi chasopys, 3 (119). Retrieved from: http://www.umj.com.ua/article/109069/mediko-sotsialni-problemi-arterialnoyi-gipertenziyi-v-ukrayini.
Rezoliutsiia Vseukrainskoi naukovo-praktychnoi konferentsii z mizhnarodnoiu uchastiu “Arterialni hipertenzii: terapevtychni, nevrolohichni ta medyko-sotsialni aspekty profilaktyky i likuvannia”, 27 kvitnia 2017 roku. Kyiv. Retrieved from: http://clinic.gov.ua/?p=4314.
Nakaz Ministerstva okhorony zdorovia Ukrainy vid 24.05.2012 No. 384 “Pro zatverdzhennia ta vprovadzhennia medyko-tekhnolohichnykh dokumentiv zi standartyzatsii medychnoi dopomohy pry arterialnii hipertenzii”. Retrieved from: http://moz.gov.ua/ua/portal/dn_20120524_384.html.
Copyright (c) 2017 National University of Pharmacy
This work is licensed under a Creative Commons Attribution 4.0 International License.Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).